Анна Скрипник

-cares about the team, keeps a high level of internal communication, and HR duties -if she knows the topic you can expect 100% effective results, no - she will take the course, video, or master class to get to know it immediately -structure in feedback, in work, in approaches - you will love it for sure! -kindness and humanity (that's again about her way of treating others, as HRD I saw it every time) -ongoing self-development motivation, she is a top-notch professional and manager I would recommend Anna for sure!

As the head of the customer care department, Anna has proven herself to be a responsible and effective leader focused on developing her team members and providing excellent service. Anna encourages a culture of collaboration and growth within her department. She works closely with her staff to set clear goals, provide constructive feedback, and create opportunities for them to stretch and gain new skills. Team members under Anna's leadership feel valued and supported. Customer satisfaction metrics for Anna's department are very high. Feedback surveys consistently praise the care, attention to detail and timely solutions provided by Anna's staff. Much of this success is thanks to Anna's commitment to instilling customer-centric values and competencies within her team. In addition, Anna models excellent communication, organization and problem-solving abilities. She is adept at listening to customer concerns, getting to the heart of issues, and working with staff to find win-win resolutions. Anna's composure under pressure is also noteworthy - she handles even the most difficult situations calmly and professionally. I highly recommend Anna Skrypnyk for any customer service leadership role. Her balance of empathy, high standards, clear direction and support for her staff makes her an asset for any customer-focused organization. Please feel free to contact me if you would like any additional details on her talents and accomplishments.

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